Staff Satisfaction Survey

This questionnaire aims to find out how you think Support for Living is progressing towards meeting its goals. Your responses and comments will be used to work out how we move forward. You will have received a leaflet explaining the some of the changes made after last year's survey- this survey will inform the Business Plan for 2010-2011. All responses and comments are confidential and your identity will not be disclosed at any time.
1. Which type of service do you work in?
2. Which of the following best describes your job?
3. How long have you worked at Support for Living?
4. Which Borough do you work in?
5. Please rate the following statements about your experiences as a staff member at Support for Living
         
  I am well informed about what is happening within Support for Living        
  I have access to training        
  I have access to learning and development opportunities        
  I am equipped to do my job well        
  I am managed in a way which supports me        
  My views are listened to        
  I am managed in a way which develops me        
  I have a good understanding of the vision and values of the organisation        
  There are opportunities to meet with other teams        
  I would recommend Support for Living as an employer        
6.
7. How much do you agree with these statements about the effectiveness and quality of Support for Living services?
         
  The quality of service where I work is high        
  I understand the standards I have to meet        
  The service is monitored to ensure it meets these standards        
  Communication between my team and other parts of Support for Living is good        
  The IT systems works well        
  I am matched to work with service users because of my skills        
  I am matched to work with service users because of my interests and hobbies        
  Support for Living is forward thinking and will adapt well to future challenges        
8.
The vision of Support for Living is to support our Service Users in a way which ensure that they live a life with is truly their own. Your views are important about how well we are doing this in order that we can make positive progress.
9. Please rate the following statements about how Service Users are supported
         
  Service Users have a say in where and with whom they live        
  Service Users have opportunities to do things they enjoy including learning or going to work        
  Service Users have chances to socialise        
  Service Users have the opportunity to build real relationships        
  Service have control over their own money        
  Person-centred planning works in Support for Living and leads to change in lives        
  I listen to service users and support them how they want        
  I would recommend Support for Living as a provider        
10.
   

Thank you very much for taking part in this survey
12.
 
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