Customer Satisfaction Questionnaire

We want to find out how well you think Support for Living is doing. All your answers will be confidential. We will be using them to find out what we are doing well and what we could do better. We asked you these questions last year and are making a number of changes from what you told us.

About you
  image_1How long have you received support from Support for Living? (tick one box)
 
 
 
   
  image_01Where do you live? (tick one box)
 
 
 
   
  houseWhat type of Service do you receive from Support for Living? (tick one box)
 
 
   
Below are some statements. Please tick one box beside each one to show how you feel.                                                                                                                                                       If this question does not apply to you because of the type of service you receive, you do not need to tick a box for that question.
  front-planningAbout your Choice and Control
         
  I feel that where I live is my home        
  I have a say in who I live with        
  My Plan gives me choice and control in my life        
  I let people know what I want to achieve through my Person-Centred Support Plan        
  My family are involved in my support as much as I wish        
  I have the chance to have real relationships        
  I have control over my money        
  I could go to work if I wish        
  I could go to college to learn if I like        
  image_03About the people who support you
         
  Staff support me to achieve the things I have planned for        
  Staff listen to me        
  Staff communicate well with me        
  Staff are friendly        
  Staff have the right skills and know how to support me        
  The Manager makes sure that things work well        
  I feel safe and secure in my home        
  About Support for Living logo-serviettes [converted]
         
  I can use the computer when I like        
  I am told about parties and other events        
  I can go to these if I wish        
  I can have my say about where I live and Support for Living        
  I am happy with the healthcare I receive        
  I would tell other people that Support for Living is a good place to live, or stay        
  I am happy with the service I receive        
 
   
Thank you!
 
 
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